Sale!
Salesforce Certified Platform Administrator Complete Course

Salesforce Certified Platform Administrator Complete Course

Original price was: $39.99.Current price is: $19.99.

Learn the key certification concepts with self-paced video lessons, clear explanations, and practical examples built around published exam objectives. Follow a structured learning path, track your progress, and revisit lessons anytime to strengthen your preparation before exam day.

-
+

Specs

Category:

Description

Last updated 11/2026
English
69,799 learners

What you'll learn

Configure organization settings, users, licenses, security controls, sharing access, and other core Salesforce administration features.
  • Import, update, secure, validate, report on, and maintain business data using Salesforce data management tools.
    Customize standard and custom objects, fields, record types, page layouts, Lightning pages, and business processes.
  • Select and configure Salesforce Flow, approval processes, assignment rules, and other automation for common business requirements.
  • Support sales, marketing, service, productivity, and collaboration workflows using appropriate Salesforce applications and features.
    Recognize Agentforce capabilities, security considerations, and appropriate use cases for supporting users and administrative work.

    This course includes

    28 video lessons
    Unlimited access
    100% exam coverage
    Access on mobile
    Full lifetime access
    Certificate of completion

    Course content

    Chapter 1 - Configuration and Setup
    1.1 Describe the information found in the company settings (for example, company settings fiscal year, business hours, currency management, default settings).
    1.2 Distinguish and understand the administration of declarative configuration of the user interface (for example, UI settings, app menu, list views, global actions, Lightning App Builder).
    1.3 Given a scenario, demonstrate the proper setup and maintenance of users.
    1.4 Explain the various organization Security Controls (for example, Setup Audit Trail, Login Hours, Session Settings).
    1.5 Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model.
    1.6 Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
    2.1 Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
    2.2 Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
    2.3 Given a scenario, determine how to create and assign page layouts, record types, and business processes for custom and standard objects.
    3.1 Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
    3.2 Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
    3.3 Describe the capabilities of lead automation tools and campaign management (for example, leads, lead convert, lead assignment rules, campaign and campaign members).
    4.1 Describe the capabilities of case management (for example, case, case assignment rules, and queues).
    4.2 Given a scenario, identify how to automate case management (for example, support process, case auto-response rules, and case escalation).
    5.1 Describe the capabilities of activity management.
    5.2 Describe the features of Chatter.
    5.3 Describe the capabilities of the Salesforce mobile app.
    5.4 Identify use cases for AppExchange applications.
    6.1 Describe the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data.
    6.2 Describe the capabilities and implications of data validation tools.
    6.3 Describe the options available when creating or customizing a report or report type.
    6.4 Describe the impact of the sharing model on reports.
    6.5 Describe the options available when creating and modifying dashboards.
    7.1 Given a scenario, identify the appropriate automation solution based on the capabilities of the tool.
    7.2 Describe capabilities and use cases for Flow.
    7.3 Describe capabilities and use cases for the approval process.
    8.1 Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
    8.2 Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
    Quiz: Platform Administrator Exam Simulator 1
    Quiz: Platform Administrator Exam Simulator 2
    Quiz: Platform Administrator Exam Simulator 3
    Quiz: Platform Administrator Exam Simulator 4

    What our students say

    “The 28 lessons broke the main administrator topics into manageable sections. The explanations of security, data management, automation, and reporting were especially helpful.”

    Elara Voss
    ✓ Verified Review

    “I liked the clear structure and practical examples. The course helped me connect Salesforce features with the types of administrative decisions covered by the certification.”

    Darius Okafor
    ✓ Verified Review

    “This course gave me a focused way to review the exam objectives without feeling overwhelmed. I could revisit individual lessons whenever I needed extra practice with a topic.”

    Mirela Petrescu
    ✓ Verified Review

    About the Salesforce Certified Platform Administrator Exam Details

    Certification

    Salesforce Certified Platform Administrator

    Exam code

    Plat-Admn-201

    Role

    Administrator

    Level

    Intermediate

    Question format

    60 multiple-choice questions

    Additional questions

    Up to 5 unscored questions

    Exam duration

    105 minutes

    Passing score

    English version: 68% Japanese version: 65%

    Registration fee

    USD 200 plus applicable taxes as required by local law; JPY 30,000.

    Retake fee

    USD 100 plus applicable taxes as required by local law. The current Trailhead Academy certification page lists JPY 15,000, while the current Help exam-guide index displays JPY 30,000, so candidates paying in JPY should confirm the amount during registration.

    Delivery

    Proctored exam delivered either at a testing center or through an online-proctored environment.

    Reference materials

    No hard-copy or online reference materials are permitted during the exam.

    Prerequisite

    None

    Languages

    English, Japanese, French, Spanish

    Frequently Asked Questions

    What Is Included In This Video Course?

    The course contains 28 focused video lessons covering the core knowledge and skills associated with the Salesforce Certified Platform Administrator certification.

    This course is suitable for aspiring Salesforce administrators, current platform users, CRM professionals, consultants, and certification candidates who want structured exam preparation.

    Prior Salesforce experience is helpful. The official exam guide recommends at least six months of experience working as a Salesforce administrator, but learners with less experience can still use the course to build foundational knowledge.

    The lessons cover configuration and setup, object management, sales and marketing applications, service and support applications, productivity and collaboration, data and analytics management, workflow and process automation, and Agentforce-related administration concepts.

    Yes. The course follows the skills and objectives described in the current Salesforce Certified Platform Administrator Exam Guide. Candidates should review the official guide before scheduling their exam because Salesforce may update its objectives and policies.

    The lessons explain how important administrative features are configured and used. For stronger preparation, learners should also practise in a Salesforce Developer Edition organization or Trailhead Playground.

    Yes. The lessons introduce the principal concepts in a structured sequence. Complete beginners may benefit from combining the videos with hands-on Trailhead exercises.

    No. Certification registration and exam fees are handled separately through Salesforce. Purchasing this course does not include an exam voucher.

    No. The course does not contain leaked or confidential exam questions. It provides independent educational content based on the publicly available certification objectives.

    No course can guarantee a passing result. Success depends on your practical experience, study time, understanding of the objectives, and performance during the exam.

    No. ForceDigest is an independent training provider and is not affiliated with or endorsed by Salesforce. Salesforce and related marks belong to Salesforce, Inc.

    $19.99

    Add to cart
    Buy now
    Secure checkout powered by Stripe
    30-day money back guarantee
    Lifetime access period
    Salesforce Certified Platform Administrator Logo

    Start preparing for Salesforce Certified Platform Administrator

    Access practice exams, study guides, and video training - your complete preparation in one place

    Unlock Lifetime Access →

    Additional information

    Delivery Type

    Level Course

    Role Course

    Reviews

    There are no reviews yet.

    Be the first to review “Salesforce Certified Platform Administrator Complete Course”

    Your email address will not be published. Required fields are marked *

    Related products