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Salesforce Certified Associate Self-Paced Study Guide eBook

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Table of Content

Preface…………………………………………………………………………. 4

Chapter 1: Introduction………………………………………………… 8

Chapter 2: Salesforce Ecosystem…………………………………. 17

Chapter 3: Navigation…………………………………………………. 37

Chapter 4: Data Model…………………………………………………47

Chapter 5: Reports & Dashboards………………………………. 67

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Description

Exam Outline

Venturing into the Salesforce domain? The Salesforce Certified Associate exam is your ticket to showcasing profound expertise. This exam rigorously tests your:

  • Understanding of Salesforce Customer 360: Dive deep into the potential of Salesforce’s acclaimed platform, ensuring comprehensive grasp and application.
  • Foundational Functionality Skills: Familiarize yourself with the intrinsic functionalities of the latest Salesforce version, arming you with skills sought by employers worldwide.
  • CRM Integration Knowledge: Appreciate the transformative impact of CRM platforms. Understand how they seamlessly knit departments together, harmonizing customer data like never before.
  • Business Challenge Resolution: Decode the myriad challenges businesses face and explore how Salesforce offers solutions tailored for each.
Salesforce Ecosystem: 32%

Navigation: 28%

Data Model: 25%

Reports & Dashboards: 15%