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MuleSoft Certified Hyperautomation Specialist Exam Guide


A MuleSoft Certified Hyperautomation Specialist is proficient in crafting hyperautomation solutions that span across Salesforce and MuleSoft products. Here’s what they are skilled at:

  1. Lifecycle Mastery: They can design and implement solutions using industry best practices throughout every phase of a hyperautomation project’s lifecycle. This ensures that the solutions are effective and efficient from start to finish.

  2. API Management: With the MuleSoft Anypoint Platform, these specialists are adept at designing, deploying, and overseeing APIs. This expertise is crucial for enabling automated integrations in hyperautomation projects, ensuring seamless connectivity between different systems and services.

  3. Component Reusability: They can effectively reuse hyperautomation components through Anypoint Exchange, promoting efficiency and reducing the need for redundant development efforts.

  4. Business Process Automation: Utilizing MuleSoft Composer, these professionals are capable of automating business processes within a hyperautomation project, streamlining workflows and enhancing productivity.

  5. Human Task Automation: They are skilled in automating human tasks within hyperautomation projects using MuleSoft Robotic Process Automation (RPA), which helps in reducing manual workload and increasing accuracy and speed.

  6. Salesforce Flow Utilization: These specialists can deliver hyperautomation processes using Salesforce Flow, leveraging its capabilities to create complex, automated workflows efficiently.

  7. Flow Orchestration: They coordinate comprehensive business processes in hyperautomation projects using Flow Orchestration, ensuring that different components and systems work together harmoniously to achieve business goals.


The format of the examination is as follows:

  • Structure: The exam is presented as a multiple-choice test. It is conducted in a proctored, online environment, and is a closed-book examination.
  • Number of Questions: There are 60 questions in total.
  • Time Allotment: The duration of the exam is 120 minutes, or 2 hours.
  • Passing Mark: To pass the exam, a minimum score of 70% is required.
  • Language: The exam is available in English.
  • Attempt Limit: You are allowed to take the exam up to a maximum of 5 times. There is a mandatory waiting period of 24 hours between each attempt.


The cost details for the exam are as follows:

  • Exam Fee: The exam can be purchased for $200. This price includes one complimentary retake.
  • Discount on Subsequent Retakes: For additional attempts, specifically for the 3rd to 5th tries, there is a 50% discount on the exam fee. These additional retakes do not include a free retake option.
  • Bonus Attempts with Course Completion: Successfully completing the Salesforce Hyperautomation with MuleSoft course entitles you to two attempts at the exam.


  • Expiration Timeline: The certification is valid for a period of two years from the date of passing the exam.
  • Extension Option: To extend the validity of your certification beyond the two-year period, you will need to retake and pass the exam again.


To ensure optimal preparation for the exam, it’s recommended to utilize a combination of specialized resources and training courses. Here’s a structured approach for your preparation:

  1. ForceDigest Resources: Start with the Forcedigest Mulesoft Certified Hyperautomation Specialist Practice Exam and Study Guide. These materials provide a comprehensive overview of the exam topics and include practice questions that are crucial for understanding the exam format and the type of questions to expect.

  2. Instructor-led Training: Enroll in the “Salesforce Hyperautomation with MuleSoft” course. This instructor-led training offers in-depth knowledge and hands-on experience, which are vital for grasping complex concepts and applying them in practical scenarios.

  3. Salesforce Trailhead Trailmix: Engage with the “Prepare for Your Hyperautomation Specialist Credential” Trailmix on Salesforce Trailhead. This resource provides an interactive learning journey, tailored to cover all necessary aspects of the Hyperautomation Specialist certification.

It’s important for candidates to be thoroughly familiar with all the content covered in these resources and to be able to apply the concepts in real-world projects. This not only helps in passing the exam but also in effectively implementing hyperautomation solutions in professional settings.


Employ best practices when building hyperautomation solutions

  • Given a scenario, identify the correct tools to use for a hyperautomation solution
  • Describe drawbacks of manual tasks (lag time, human errors, etc.) and identify tasks that can be automated.
  • Identify appropriate integration solutions using Composer
  • Identify when to supersede MuleSoft Robotic Process Automation (RPA) processes by APIs for speed, resiliency, and latency
  • Model suitable tests and create test data to test an end-to-end hyperautomation solution
  • Implement key common design patterns for communicating between Salesforce, Anypoint, Composer, and Robotic Process Automation (RPA)
  • Employ typical fault handling approaches for each tool involved in the hyperautomation process
  • Identify scenarios and techniques for reuse
  • Identify velocity of development based on hyperautomation tools and use case complexity


Use MuleSoft Composer to automate data integrations for hyperautomation

  • Given a scenario, connect systems using a Composer flow nd connectors, and map and retrieve data in action steps
  • Use the HTTP connector to expand connectivity beyond what is supported out-of-the-box
  • Swap out sandbox connections for production connections
  • Given a hyperautomation scenario, implement the appropriate flow controls including If/Else blocks and For Each loops
  • Given a hyperautomation scenario, transform data using number, string, and date functions and formulas
  • Test Composer flows to ensure they work as expected


Design, build, and manage MuleSoft RPA processes used for hyperautomation

  • Evaluate an RPA process in MuleSoft RPA Manager
  • Perform general RPA process development tasks including designing, building, and testing RPA processes
  • Deploy RPA processes
  • Trigger RPA bots from Composer and Anypoint Platform
  • Monitor and troubleshoot an RPA processes


Use Salesforce Flow to build hyperautomation workflows

  • Given a hyperautomation scenario, build the appropriate flow using Salesforce Flow
  • Work with Einstein Bots to automate customer service
  • Create tests for record-triggered flows with Flow Testing
  • Given a scenario, connect Salesforce flows with other APIs
  • Identify the basics of Salesforce flows that are applicable to hyperautomation implementation


Use Anypoint Platform to enable automated integrations for hyperautomation

  • Describe composable building blocks (i.e. APIs/Specs) and how to consume them in a hyperautomation implementation
  • Describe how composable building blocks work together in a strategy and what Salesforce is capable of.
  • Assign each API to one of the three tiers of API-led connectivity
  • Translate functional design requirements into API resources and methods
  • Define API resources, methods, parameters, and responses using RAML
  • Summarize Anypoint Platform hyperautomation capabilities and high-level components
  • Describe Mule application deployment options including CloudHub, Runtime Fabric, and customer-hosted Mule runtimes


Use Anypoint Platform to manage and monitor hyperautomation API endpoints

  • Using hyperautomation best practices to determine how to manage APIs using basic endpoint configurations, proxy endpoint configurations and policies
  • Describe Anypoint Monitoring for applications and APIs


Use Anypoint Exchange to catalog (publish), share, discover, learn about, and reuse MuleSoft hyperautomation assets

  • Publish assets to private and public Anypoint Exchanges
  • Test APIs using the Anypoint Exchange mocking service
  • Given a hyperautomation scenario, employ Anypoint Exchange best practices


Use Flow Orchestration to build parallel, multi-user, and multi-step hyperautomation workstreams

  • Combine multiple automated workflows into a coordinated process
  • Customize entry and exit conditions for evaluation flows
  • Assign interactive steps to groups or queues
  • Debug, deploy, and manage Flow Orchestration



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